Title: Demonstrate the ability to use electronic communications (e.g., email, IM, fax).
Course: Office Specialist II - Preparation (12004 - II) > Section: Using Telecommunications

Demonstration should include following procedures for

- sending and receiving email and instant messages (IM), including using netiquette
- adding attachments
- preparing fax cover sheets
- using a fax machine and other devices, such as a computer, to fax and/or transmit text and images.