Title: (Optional) Identify the components of cultural competence in human services careers.
Course: Family Relations (19259-18) > Section: Developing Cultural Competence

Identification should include

- awareness of one's cultural worldview,
- attitude toward cultural differences
- knowledge of cultural practices, worldviews, and cross-cultural skills.

Developing cultural competence results in an ability to understand, communicate with, and effectively interact with people across cultures.

Process/Skill Questions:

Thinking

- How can cultural worldview influence an individual’s career success in human services?
- Why is it important to have a positive attitude when dealing with cultural differences?
- What knowledge of cultural practices, worldviews, and cross-cultural skills is needed of an individual in a human services career?

Communication

- What background knowledge would be needed by an individual working in human services to understand someone from a different culture?
- How can cultural competence assist in effectively communicating with someone from a different culture?
- How could a human services professional successively interact with someone when a communication barrier exists?

Leadership

- How can leaders in human services be prepared to handle cultural differences?
- How can leaders in this pathway prepare others to relate to individuals they may interact with from other cultures?
- What leadership skills may be needed to enable a leader to be more successful in handling situations dealing with cultural diversity?

Management

- What training is available to ensure that staff has the needed skill set to work with clients/ customers/coworkers from a different culture in relation to communication, culture differences, and traditions?
- How should management handle situations when cultural differences are not handled appropriately?