Title: Maintain working knowledge of current information-technology (IT) systems.
Course: Cybersecurity Operations (10302-II) > Section: Demonstrating Professional Competencies

Maintaining working knowledge of current IT systems may include, but is not limited to,

- hardware and devices (e.g., peripherals)
- software and applications
- cloud-based services
- file-sharing techniques
- emerging technologies
- troubleshooting protocols and techniques.

Process/Skill Questions:

- What technology systems are common within a given industry?
- How does one keep current with information technology?
- What steps should be taken if there is a problem with technology in the workplace?

Teacher Resources:

- IT Systems Lesson Plan #1
- IT Systems Lesson Plan #2
- IT Systems Activity, Career and Technical Education Consortium of States (CTECS)
- Microsoft Imagine Academy (MSIA) offers classroom resources and materials and instructional techniques that will help enhance instruction and learning for this concept. Using the school’s membership ID and product key for the Microsoft Imagine Academy, all resources are available through the MSIA Member Dashboard on the Microsoft site (https://member.imagineacademy.microsoft.com/).

  - To access the curriculum resources, select the Classroom Tile from the member site.
  - To access downloadable curriculum resources including the MOAC e-Book, Lesson Plans, and Study Guides select Curriculum Overview - Curriculum
  - To access Online Learning videos and tutorials select Online Learning Directory
  - For more information visit the Virginia Department of Education: How to Get Started with Microsoft Imagine Academy Program (http://www.doe.virginia.gov/instruction/career_technical/ms_it_academy/index.shtml)