Explanation should include
- verbal communication
- nonverbal communication
- communication barriers
- sensory deprivation (e.g., effects of deafness, blindness, speech impairment)
- active listening skills.
Process/Skill Questions:
- Why is it important to understand the effects of nonverbal communication?
- How does body language affect the verbal message?
- What alternative communication skills are in place for patients with sensory impairments?
- How can a healthcare worker effectively communicate with those with physical disabilities?
- How do psychological barriers affect communication?
- How can barriers to communications be overcome?
- What is active listening, and why is it important to the communication process?