Title: Describe the primary responsibilities of a computer systems technician.
Course: Computer Systems Technology I (10002-I) > Section: Investigating Careers

Description should include examples of daily activities such as

- installing and troubleshooting software and hardware
- safeguarding user data
- responding to service calls
- performing computer maintenance
- providing customer service
- following a troubleshooting process consistently.

Process/Skill Questions:

- When computer maintenance is performed, does the customer or the technician decide when the job is complete? Why?
- Why are warranty factors and backup procedures for customers so important?
- How might a computer systems technician prioritize various daily responsibilities?