Title: Identify conflict-resolution methods.
Course: Education for Employment I (Development) (22901-II) > Section: Acquiring Life Skills

Identification should include

- collaborating
- competing
- avoiding
- harmonizing
- compromising.

Process/Skill Questions:

- What is mediation? What is arbitration?
- Why is it so important to quickly and professionally resolve even minor conflicts?
- How can effective conflict resolution contribute to a positive work environment?
- How does the way you handle conflict affect you at work?