Title: Apply TQM techniques.
Course: Industrial Maintenance Technology II (13203-II) > Section: Practicing Quality Control

Application includes incorporating feedback with the four categories of Total Quality Management (TQM),

- planning (i.e., identifying and researching the problem)
- doing (i.e., developing a solution)
- checking (i.e., confirming results of the solution)
- acting (i.e., documenting results and making recommendations),

to ensure a structured approach to improving the quality of products and services.

Process/Skill Questions:

- What are some ways in which TQM techniques can be applied to industrial maintenance?
- How is feedback processed?
- What is the benefit of documenting solution results?