Title: Communicate effectively with patients, staff, and non-facility personnel.
Course: Mental Health Assisting Careers (14002-II) > Section: Developing Communication and Human Relation Skills

Communication should include

- written
- verbal
- nonverbal
- electronic
- social media
- role expectations
- overcoming barriers.

Process/Skill Questions:

- How do touch practices vary among cultural groups?
- Why can touch be important to communication in a healthcare setting?
- How can the MHT overcome barriers to communication?