Title: Formulate responses to various scenarios involving cultural diversity and preferences of clients and families.
Course: Family and Human Services II (19999-II) > Section: Examining Ethical and Professional Concerns

Formulation of responses should include

- becoming aware of personal biases and stereotypes
- identifying the cultural expectations of a client and family
- describing examples of culturally appropriate methods of providing services.

Process/Skill Questions:

Thinking

- What questions would a professional ask to gather information about a client’s culture?
- What might be the consequences of not providing culturally appropriate care?
- How could a professional incorporate information about a client’s culture in a plan of care?

Communication

- How could a professional help a client communicate his/her cultural needs?
- What might be the consequences of not providing interaction that is culturally appropriate?
- What could a professional do to include a patient’s family in the plan of care?

Leadership

- How would a leader express to staff members the requirements for culturally appropriate care?
- What would be an example of culturally inappropriate care?
- How might a leader address a worker who did not provide culturally appropriate care?

Management

- What types of cultural diversity training could be provided to staff?
- What programs might be included in a patient’s plan of care to address culture?
- What are some concerns that need to be addressed when delivering training about cultural sensitivity?