Title: Justify referral of a client/family to appropriate support organizations based on formal and/or informal assessment of needs.
Course: Family and Human Services II (19999-II) > Section: Assisting Individuals and Families with Diverse Needs and Challenges

Justification should include

- evaluating the results of the assessment
- determining the organization(s) that can assist with meeting the identified needs.

Process/Skill Questions:

Thinking

- Why is knowledge of community resources helpful to a caregiver?
- How would a professional present resource information to a client?
- What would happen if an agency cannot meet a client’s needs?

Communication

- Why do professionals need to inform clients about community resources?
- How would a professional contact an agency for information about their services?
- When might the use of a particular agency meet a particular need? Explain.

Leadership

- Whose responsibility is it to provide information about agencies and available services to a client?
- How does a professional differentiate among agency roles?
- How could a professional provide agency information to colleagues to complete a needs assessment?

Management

- Why might it be important to create a relationship with a community services agency?
- What are some difficulties that may be encountered when dealing with a community services agency?
- Who is responsible for interacting with community services agencies on a client’s behalf?