Title: Computer Systems Technology I (10002-I)

Demonstrating Personal Qualities and Abilities
  Demonstrate creativity and innovation.
  Demonstrate critical thinking and problem-solving.
  Demonstrate initiative and self-direction.
  Demonstrate integrity.
  Demonstrate work ethic.
  WorkplaceReadinessSkillsPoster2019.pdf
Demonstrating Interpersonal Skills
  Demonstrate conflict-resolution skills.
  Demonstrate listening and speaking skills.
  Demonstrate respect for diversity.
  Demonstrate customer service skills.
  Collaborate with team members.
Demonstrating Professional Competencies
  Demonstrate big-picture thinking.
  Demonstrate career- and life-management skills.
  Demonstrate continuous learning and adaptability.
  Manage time and resources.
  Demonstrate information-literacy skills.
  Demonstrate an understanding of information security.
  Maintain working knowledge of current information-technology (IT) systems.
  Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  Apply mathematical skills to job-specific tasks.
  Demonstrate professionalism.
  Demonstrate reading and writing skills.
  Demonstrate workplace safety.
Examining All Aspects of an Industry
  Examine aspects of planning within an industry/organization.
  Examine aspects of management within an industry/organization.
  Examine aspects of financial responsibility within an industry/organization.
  Examine technical and production skills required of workers within an industry/organization.
  Examine principles of technology that underlie an industry/organization.
  Examine labor issues related to an industry/organization.
  Examine community issues related to an industry/organization.
  Examine health, safety, and environmental issues related to an industry/organization.
Addressing Elements of Student Life
  Identify the purposes and goals of the student organization.
  Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  Identify Internet safety issues and procedures for complying with acceptable use standards.
Exploring Work-Based Learning
  Identify the types of work-based learning (WBL) opportunities.
  (Optional) Reflect on lessons learned during the WBL experience.
  Explore career opportunities related to the WBL experience.
  (Optional) Participate in a WBL experience, when appropriate.
Exploring Careers in Computer Systems Technology
  Describe the primary responsibilities of a computer systems technician.
  Research career opportunities in computer systems technology.
  Explain IT industry certifications.
Developing Communication Skills and Ethics
  Explain the ethical and legal aspects of computer systems technology.
  Describe the customer-support environment and technician responsibilities.
  Demonstrate communication skills used in customer service.
  Identify vocabulary related to computer systems technology.
Demonstrating Safe Lab Procedures and Tool Use
  Explain the purpose of safe working conditions and procedures.
  Demonstrate safe tool and material use in the lab.
Examining Personal Computer Hardware
  Describe a computer system and its components.
  Describe external ports and cables.
  Describe input and output devices.
Assembling a Personal Computer
  Install the power supply.
  Demonstrate how to attach essential components to the motherboard and install the motherboard.
  Install internal components.
  Assemble the computer case.
  Boot the computer.
  Replace or upgrade computer components.
Exploring the Fundamentals of Operating Systems (OSs)
  Explain the purpose of an operating system (OS).
  (Optional) Compare the purpose, features, and compatibilities of OSs.
  (Optional) Determine the OS based on customer needs.
  Prepare for OS installation.
  Install an OS.
  (Optional) Navigate a GUI.
Examining Preventive Maintenance and Troubleshooting
  Explain the purpose of preventive maintenance and system security management.
  Apply common preventive-maintenance techniques for OSs.
  Identify basic procedures for troubleshooting OSs.
  Identify tools and software to perform preventive maintenance.
Examining Laptops
  Compare desktop and laptop characteristics.
  Describe the components of a laptop.
  Describe how to configure laptops.
  Explain common preventive-maintenance techniques for laptops and portable devices.
  Explain troubleshooting and repair procedures for laptops.
  (Optional) Troubleshoot laptops.
Examining Printers
  Describe the types of printers currently available.
  Describe potential safety hazards and safety procedures associated with printers.
  Describe the installation and configuration process for printers.
  Configure a local printer.
  Configure a network printer.
  Explain procedures for upgrading printers.
  Demonstrate common preventive-maintenance techniques for printers.
  Troubleshoot local and network printers.
Exploring Networks
  Explain the principles of networking.
  Describe types of networks.
  Describe networking concepts and technologies.
  Describe the physical components of a network.
  Describe LAN topologies and architectures.
  Identify standards organizations.
  Identify IEEE standards.
  Compare Open System Interconnection (OSI) and Transmission Control Protocol/Internet Protocol (TCP/IP) data models.
  Configure a NIC.
  Identify internet connection types.
  Construct an Ethernet cable.
  Identify common network problems and solutions.
Exploring Cloud Computing and Virtualization
  Compare cloud computing concepts.
  Examine the types of virtualization.
  Determine the benefits and drawbacks of cloud computing and virtualization.
  Examine the use cases for cloud computing and virtualization.
  Differentiate between measured service and metered service.
ADDITIONAL COURSE INFORMATION
  8622_Student Competency Record_Copyright 2026.xlsx
  8622 Printable Version with Standards Correlations
  CompTIA A+ 220-1201 Exam Objectives.pdf
  CompTIA A+ 220-1202 Exam Objectives.pdf
  8622 and 8623 Acknowledgments and Copyright Information