Title: Identify the consequences of suboptimal design in the delivery of health care.
Course: Health Informatics (14157-I) > Section: Understanding Usability and Human Factors

Identification should include suboptimal design of

- workflows
  - protocols
  - staffing
  - access security

- equipment
  - poor calibration
  - maintenance
  - training.

Process/Skill Questions:

- Why are protocols important in the delivery of health care?
- Why does equipment need to be calibrated on a regular basis?
- What training might be needed by staff?