Title: Computer Systems Technology II (10002-II)

Demonstrating Personal Qualities and Abilities
  Demonstrate creativity and innovation.
  Demonstrate critical thinking and problem-solving.
  Demonstrate initiative and self-direction.
  Demonstrate integrity.
  Demonstrate work ethic.
  WorkplaceReadinessSkillsPoster2019.pdf
Demonstrating Interpersonal Skills
  Demonstrate conflict-resolution skills.
  Demonstrate listening and speaking skills.
  Demonstrate respect for diversity.
  Demonstrate customer service skills.
  Collaborate with team members.
Demonstrating Professional Competencies
  Demonstrate big-picture thinking.
  Demonstrate career- and life-management skills.
  Demonstrate continuous learning and adaptability.
  Manage time and resources.
  Demonstrate information-literacy skills.
  Demonstrate an understanding of information security.
  Maintain working knowledge of current information-technology (IT) systems.
  Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  Apply mathematical skills to job-specific tasks.
  Demonstrate professionalism.
  Demonstrate reading and writing skills.
  Demonstrate workplace safety.
Examining All Aspects of an Industry
  Examine aspects of planning within an industry/organization.
  Examine aspects of management within an industry/organization.
  Examine aspects of financial responsibility within an industry/organization.
  Examine technical and production skills required of workers within an industry/organization.
  Examine principles of technology that underlie an industry/organization.
  Examine labor issues related to an industry/organization.
  Examine community issues related to an industry/organization.
  Examine health, safety, and environmental issues related to an industry/organization.
Addressing Elements of Student Life
  Identify the purposes and goals of the student organization.
  Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  Identify Internet safety issues and procedures for complying with acceptable use standards.
Exploring Work-Based Learning
  Identify the types of work-based learning (WBL) opportunities.
  (Optional) Reflect on lessons learned during the WBL experience.
  Explore career opportunities related to the WBL experience.
  (Optional) Participate in a WBL experience, when appropriate.
Investigating Careers in Computer Systems Technology
  Research potential future career opportunities related to computer systems technology.
  Create or update a résumé.
  Participate in a mock interview.
  Research career next steps.
Applying Communication Skills and Ethics
  Apply the ethical and legal aspects of computer systems technology.
  Apply vocabulary related to computer systems technology.
Demonstrating Safe Lab Procedures and Tool Use
  Explain safe lab procedures for repairs and maintenance.
  Demonstrate use of tools and materials in the lab.
Analyzing Operating Systems (OSs)
  Identify operating system (OS) files.
  Perform disk management and file system initialization in an OS.
  Upgrade an OS.
  Use command-line functions to manage OSs.
  Compare a domain-managed device with a local managed device.
  Optimize the OS.
  Compare a default installation to a custom installation.
  Perform a custom installation of an OS.
  Administer disks, directories, and files.
  Optimize web browser performance.
  Optimize a video subsystem.
  Perform disk imaging and cloning.
  Install a second OS.
  Troubleshoot OSs.
Examining Mobile Devices
  Explain the basic features of mobile OSs.
  Establish network connectivity.
  Compare methods of securing mobile devices.
  Compare mobile hardware to laptops.
  Configure mobile device synchronization.
Performing Security Functions
  Explain why security is important.
  Describe security threats.
  Explain web security.
  Describe physical, technical, and administrative procedures for security.
  Outline security requirements based on customer needs.
  Select security components based on customer needs.
  Implement the customer security policy.
  Evaluate preventive-maintenance on security systems.
  Troubleshoot security functions.
Demonstrating Preventive Maintenance and Troubleshooting
  Perform preventive maintenance and system security management.
  Apply the steps of the troubleshooting process.
  Use tools and software for preventive maintenance.
  (Optional) Troubleshoot laptops.
  (Optional) Troubleshoot printers.
Exploring Operational Procedures
  Implement best practices associated with documentation and support systems information management.
  Apply change management procedures.
  Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.
  Explain the basics of scripting.
  Use remote access technologies.
  Explain basic concepts related to AI.
Performing Advanced Procedures on Networks
  Identify potential safety hazards and guidelines related to networks.
  Create a network based on the customer's needs.
  Implement the customer's small office/home office (SOHO) network.
  Configure a wireless SOHO network.
  Manage email systems.
  Perform preventive-maintenance procedures for networks.
  Troubleshoot the network.
ADDITIONAL COURSE INFORMATION
  8623_Student Competency Record_Copyright 2026.xlsx
  8623 Printable Version with Standards Correlations
  CompTIA A+ 220-1201 Exam Objectives.pdf
  CompTIA A+ 220-1202 Exam Objectives.pdf
  8622 and 8623 Acknowledgments and Copyright Information