Title: Troubleshoot OSs.
Course: Computer Systems Technology II (10002-II) > Section: Analyzing Operating Systems (OSs)

Troubleshooting should include

- following a troubleshooting process
- recovering OSs (e.g., boot mode, ASR, recovery console)
- replacing a missing or damaged file in the registry
- recognizing and resolving common error messages
- resolving system lockups, device-driver failures, auto restart errors, and application failures.

Process/Skill Questions:

- What online resources are available to the technician when troubleshooting?
- What tools are available in Microsoft OSs to recover a damaged installation?
- How does one boot into safe mode in a Microsoft OS?
- How can user files be recovered if a computer will not boot?