Title: Identify conflict-resolution methods.
Course: Independent Living (22904-18) > Section: Creating and Maintaining Healthy Relationships

Identification should include

- examining the conflict in terms of causes, values, and viewpoints of all involved
- distinguishing the real conflict from the symptoms
- brainstorming all methods
- establishing criteria for evaluating alternatives.

Process/Skill Questions:

Thinking

- Why is it important to examine the values affected in a conflict?
- Why are conflict-resolution methods important?

Communication

- How can conflict resolution methods be presented in a non-confrontational manner?
- How might one be able to communicate that they are able to understand all viewpoints of a conflict?

Leadership

- How can leaders encourage conflict-resolution alternatives?
- What skills are used to lead the conflict-resolution process?

Management

- What resources should be included in conflict resolution methods?
- Why is it important to consider alternatives to a conflict-resolution method?