Title: Identify conflict-prevention and management techniques.
Course: Independent Living (22904-18) > Section: Creating and Maintaining Healthy Relationships

Identification should include

- identifying conflict-resolution alternatives
- selecting the most desirable alternative
- testing the alternative to determine its effectiveness
- revising the resolution strategy as necessary
- identifying community resources available.

Process/Skill Questions:

Thinking

- What are the desired goals for conflict resolution, beyond ending a conflict?
- How might conflict affect a group’s goals?

Communication

- How does attitude affect conflict and conflict resolution?
- What communication roadblocks may hinder conflict prevention and management?

Leadership

- What is management's role in the prevention of a conflict?
- What skills should a leader possess to prevent the escalation of a conflict?

Management

- What strategies are helpful in resolving conflict?
- What is the value of using various methods of conflict resolution?