Title: Write letters or emails to customers.
Course: Agricultural Business Operations II (18201-36) > Section: Operating the Agribusiness

Writing should include

- using a professional email address
- ensuring correct grammar, specific content, and professional tone
- editing the letter or email to improve the message
- proofreading the letter or email for errors.

Process/Skill Questions:

- What are some types of letters sent to customers?
- What factors should be considered when writing letters to customers?
- What software should be used to create a letter?
- What layout is appropriate for the letter?
- How does one decide whether an email or letter is appropriate?