Title: Describe the importance of active listening.
Course: Education for Employment I (Preparation) (22153-18) > Section: Communicating on the Job

Description should include

- methods of active listening
- how the methods help listeners understand messages.

Process/Skill Questions:

- What is the best way to focus on the speaker?
- Why is eye contact important when communicating?
- What is the best way to provide feedback to the speaker?
- How does a good listener help a speaker?
- How do active listening skills contribute to job success?