Description should include
- defining point-of-sale
- explaining marketing strategies, upselling, and highlighting.
Process/Skill Questions:
Thinking
- What selling techniques influence the average check amount?
- How do the marketing skills of service staff affect average check amount?
Communication
- Why is a positive attitude and good behavior by staff critical to sales?
- How do active listening skills contribute to sales?
Leadership
- How do point-of-sale procedures contribute to overall profit?
- How does point-of-sale expertise benefit a server's career and lead to monetary gain?
Management
- What are some examples of point-of-sale incentives that will increase the average check?
- How does a manager evaluate incentives that will motivate employees?