Title: Identify information needed and the service requested on a repair order.
Course: Automotive Technology II (MLR 2-Year Program) (20104-II) > Section: Foundational Tasks: Preparing for Vehicle Service

Identification should include

- owner and vehicle information
- the description of concern, cause, and correction based on the technician's diagnosis
- name, description, and price of the needed parts
- hourly and total charges for labor and outside work, sales tax, and total cost.

Process/Skill Questions:

- What information should be included in the electronic work order?
- Why is a work order important? Why should the customer sign the work order?