Title: Provide a safe, clean, and comfortable environment for the client.
Course: Pharmacy Technician I (14152-I) > Section: Incorporating Safety Procedures

Provision should include medical settings, including

- a safe environment (e.g., hazard-free counters, drive-through windows, and waiting areas)
- a clean environment (e.g., sterile and uncluttered counters, waiting areas, and other areas)
- a comfortable environment (e.g., counters, windows, drive-through windows, and waiting areas spacious and easily accessible for all clients, including those who are disabled, elderly, or ill)
- adherence to standard precautions.

Provision should also include an explanation of legal and professional standards related to pharmacy safety (e.g., The Joint Commission).

See PTCB 5.2 (https://www.ptcb.org/lib24watch/files/pdf/169).

See ASHP 4.2 (https://www.ashp.org/-/media/assets/professional-development/technician-program-accreditation/docs/ashp-acpe-pharmacy-technician-accreditation-standard-2018.ashx?la=en&hash=36EAA6511105A6C6BFEA4F30E193892F19E2C385).

Process/Skill Questions:

- What pharmacy client groups could require special safety considerations? Why?
- How does a clean and comfortable environment create a feeling of well-being for clients?
- How do cleanliness and safety behind the counter contribute to the health and safety of persons in public areas?