Title: Describe various pharmacy settings.
Course: Pharmacy Technician I (14152-I) > Section: Exploring the World of Pharmacy

Description should compare a variety of pharmacy and pharmacy-related settings, regarding

- purpose
- customers
- layout
- personnel
- scheduling
- workflow.

Settings should include the following:

- Community pharmacy
- Hospital/institutional pharmacy
- Long-term care facility
- Closed-door pharmacy
- Mail-order pharmacy
- Pharmacy benefit management
- Specialty pharmacy (e.g., oncology, compounding, nuclear, infusion)
- Law enforcement
- Research department of a drug manufacturing company
- Pharmaceutical sales
- Research department in a hospital pharmacy
- Home infusion
- Pharmaceutical processor

See PTCB 2.13 (https://www.ptcb.org/lib24watch/files/pdf/169).

See ASHP 2.3 (https://www.ashp.org/-/media/assets/professional-development/technician-program-accreditation/docs/ashp-acpe-pharmacy-technician-accreditation-standard-2018.ashx?la=en&hash=36EAA6511105A6C6BFEA4F30E193892F19E2C385).

Process/Skill Questions:

- How do educational (certification) requirements for a pharmacy technician differ from one pharmacy setting to another?
- What could be the pros and cons of working in each setting from the technician's and pharmacist's perspective?
- Which setting employs most pharmacy technicians?
- What are the customer service responsibilities in each setting?
- When do the technician's responsibilities change among settings?