Development of quality-control procedures should include description of
- the inspection, testing, and assurance functions to be implemented
- the standard of performance to which employees will be held accountable.
Process/Skill Questions
- What is the purpose of quality control?
- Why should a business evaluate the quality of its product or service?
- How does the business owner communicate quality-control goals?
- What are some of the factors that affect quality control?
- How are products that are rejected in the quality control process recycled and reused?