Title: (Optional) Write work instructions.
Course: Small Business Marketing (12161) > Section: Planning Retail Store Operations

Writing should include documenting the steps involved in completing a specific task.

Process/Skill Questions:

- Why is it important to gather tools, materials, and equipment before starting a task?
- Why is it important to regularly update work instructions?
- What is experiential knowledge, and how can it affect the skills gap, if not documented?