Title: Describe the nature of human resources management.
Course: Small Business Marketing (12161) > Section: Planning Retail Store Operations

Description should include duties such as

- recruitment
- hiring
- onboarding
- training
- motivational strategies
  - pay bonuses
  - conference travel
  - time off
  - awards
  - compensatory time
- retention
  - incentive programs
  - job rotation
  - inclusion of employees in decision-making
  - team building
- performance evaluation and documentation
- termination (voluntary and involuntary).

Process/Skill Questions:

- How can good employee management contribute to the overall success of a business?
- What role does training and development play in employee management?
- What steps are involved in hiring and onboarding new employees?
- What are the key responsibilities of a retail manager when overseeing employees during daily operations?
- How does employee training affect customer satisfaction and store efficiency?
- Why is recruiting an important step to hiring the right candidate for a retail store?
- What strategies do successful retail businesses use to retain their employees?
- Which retention strategy is most effective for long-term employee engagement in retail?