Title: Describe the concept of professional standards of communication.
Course: Surgical Technologist I (14056-I) > Section: Communicating in the Healthcare Workplace

Description should include commentary on the following:

- Appearance and body language standards (e.g., dress, cleanliness, fragrances, jewelry, nail ornamentation, body piercings, tattoos, stance)
- Communication standards (e.g., word choice, correct grammar, use of medical vocabulary where needed, conversation topics, voice volume in speech and laughter)

Process/Skill Questions:

- What is meant by professional behavior? Is it the same for every profession? Why, or why not?
- What is the relationship between professional behavior and communication?
- Why may certain body accessories (e.g., fragrances, body piercings) not be allowed in the surgical environment?
- Why is it important to avoid joking and/or boisterous conversation in the operating room, in family waiting areas, and in public hallways of the hospital?