Title: Explain the roles of local and regional organizations that address human services issues for various populations.
Course: Family and Human Services I (19999-I) > Section: Understanding Assistance for Individuals and Families with Diverse Needs and Challenges

Explanation should include the roles of support and advocacy organizations that focus on

- substance abuse (alcohol and drugs)
- geriatric care
- child and adolescent services
- family violence
- trauma-informed care
- financial assistance
- employment services
- training opportunities
- health services (e.g., for the severely injured, mentally ill, chronically ill, terminally ill, disabled).

Process/Skill Questions:

Thinking

- Why is knowledge of community resources helpful to a caregiver?
- How would a human services professional present resource information to a client?
- What would happen if an agency’s resources did not meet a client’s needs?

Communication

- Why is it important to inform colleagues and clients about community resources?
- How would one contact an agency for service information?
- When is it appropriate to suggest the use of a particular agency for a specific need?

Leadership

- What is the responsibility of a caregiver to provide community-services agency information to a client?
- How could one differentiate among the roles of each community-services agency?
- How could a leader provide community-services agency information to workers to complete a needs assessment?

Management

- What could be the effect of a partner relationship with a community-services agency?
- What are some difficulties that may be encountered when dealing with a community-services agency?
- Who is responsible for interacting with community-services agencies on a client’s behalf?