Title: Describe types of written communication used by workers in family and human services occupations.
Course: Family and Human Services I (19999-I) > Section: Developing Communication Skills

Description should include

- social history
- family assessment
- plan of care (primary diagnosis, planned tests, planned procedures, medication instructions, physician services consulted, expected length of treatment, accommodations)
- plan of work for daily tasks, accommodations, and specialized diets
- daily documentation
- letters, emails, reports, forms, reviews
- interviews and transcriptions.

Description should include the concept that written communication may vary according to the audience with whom a human services professional is communicating.

Process/Skill Questions:

Thinking

- What is a plan of care for a client with special needs?
- What needs might be considered in a plan of care?
- How are holistic wellness guidelines used in a plan of care?

Communication

- How might a human services professional communicate to a client the need for a plan of care?
- What methods of communication are most effective?
- How might holistic wellness guidelines be used to in a plan of care?

Leadership

- What responsibility does a human services professional have to implement a plan of care?
- How does a human services professional ensure that all components of a plan of care are carried out?
- Why is it important to develop a relationship of trust with a client and the client’s family?

Management

- What difficulties often exist when implementing a plan of care for a client?
- What are the laws and regulations involving the implementation of a plan of care?
- How does the provider explain all the components needed in the plan?
- How can a human services professional assess the effectiveness of a plan of care?