Title: Identify the effect of cultural values and behaviors on the provision of family and human services.
Course: Family and Human Services I (19999-I) > Section: Examining Ethical and Professional Concerns

Identification should include

- the importance of recognizing the cultural expectations of a client and family
- examples of culturally appropriate methods of providing services
- the effects of culturally appropriate methods.

Process/Skill Questions:

Thinking

- How could one gather information about a patient’s culture?
- What resources might be used to find information about a culture?
- Why should a professional refrain from applying his/her own cultural beliefs when dealing with a client from another culture?

Communication

- How does a professional discuss the cultural effects of a client’s care plan?
- Why should a professional encourage the client to communicate about his/her culture?
- What should a professional communicate to the family about a client’s plan of care?

Leadership

- Why is it a responsibility to provide culturally appropriate care?
- How would a professional provide culturally appropriate care?
- Why is it helpful to learn about a client’s culture?

Management

- How can a professional most efficiently determine a client’s cultural needs?
- What resources could be obtained to increase knowledge of a culture?
- How could a manager train workers on culturally appropriate methods of providing services?