Title: Describe the communications process.
Course: Marketing (12164) > Section: Communicating in the Workplace

Description should include components of the communication process:

- Message
- Sender
- Setting
- Channels
- Blocks (barriers, noise)
- Receiver
- Feedback

These components exist in verbal communication (i.e., oral and written) as well as in nonverbal communication (e.g., body language, expressions).

Process/Skill Questions:

- What is the difference between hearing and listening?
- How might you diagram the communication process?
- Why is it important to select the correct channel for your message? How do you determine the correct channel?
- When have you had to be an effective communicator?
- How might time and place affect communication?
- What are some examples of cultural differences in communication?
- What are some ways in which common communication barriers can be overcome?
- How can emotions affect communication?
- What are examples of nonverbal communication?
- Why is feedback important in the communication process?