Identification should include existing technology used by consumers (e.g., mobile and online resources, tools for research, education, and planning) and industry professionals (e.g., mobile and online resources, tools for data analysis, productivity and travel management reports, and virtual meetings).

Identification should also include new and emerging industry technologies (e.g., high-speed transportation, biometric scanning, wireless communication), based on research.

Identification should include software that performs functions such as

Process/Skill Questions: