Title: Discuss advanced therapeutic communication.
Course: Mental Health Assisting Careers II (14002-II) > Section: Identifying Mental Health Technician (MHT) Communication Strategies

Discussion should include

- core attributes of communication
  - active listening techniques (e.g., paraphrasing, nonverbal communication)
  - source credibility (e.g., acceptance, genuineness, empathy, perspective-taking)
- motivational interviewing strategies
- intercultural sensitivity in communication
- conflict resolution skills (e.g., de-escalation, self-regulation, behavioral management)
- strategies for patient engagement (e.g., open-ended questions, minimal encouragers).

Process/Skill Questions:

- How can one tell if a patient is engaged during a conversation?
- What role does non-verbal communication play in therapeutic settings?
- What are ways to handle a situation in which a patient is resistant to discussing their feelings?