Title: Devise a workflow process.
Course: Make It Your Business (12151-18) > Section: Planning Business Operations

Devising a workflow process should include a series of activities to achieve a business outcome. The sequence evolves

- from the beginning point
- through the different stages involving interaction among various departments and individuals working in a variety of positions (e.g., design, manufacturing, marketing, sales, finance)
- to completion of a final product or service.

Process/Skill Questions

- What are the benefits of mapping business workflow?
- Why is a documented workflow process necessary?
- How can a business use PERT (program evaluation and review technique) diagrams?
- How can an employee contribute to the workflow process?
- How can teamwork benefit a company’s productivity?