Title: Demonstrate communicating with a hearing-impaired client.
Course: Nurse Aide I Condensed (14051-I-A) > Section: Communicating in the Healthcare Environment

Demonstration includes

- identifying any assistive devices or strategies that a client uses
  - hearing aids
  - communication boards
  - lip reading
  - sign language
- reducing distracting noise
  - TV
  - radio
  - noise in adjacent room
- getting attention of a client before speaking
- speaking clearly and slowly
- maintaining eye contact
- using short, simple words
- using picture cards, if necessary
- writing, if necessary.

Refer to Unit II in Nurse Aide Curriculum, Virginia Board of Nursing, Virginia Department of Health Professions, 2023.

Process/Skill Questions:

- Why is it important to face a client and speak clearly and slowly?
- Why is it important to be familiar with any assistive devices a client uses?
- What is included in the proper maintenance, use, and storage of hearing aids?