Title: Demonstrate interpersonal skills, as required by Virginia Board of Nursing regulation.
Course: Nurse Aide I Condensed (14051-I-A) > Section: Communicating in the Healthcare Environment

Demonstration should include

- accepting responsibility for personal actions
- showing respect and empathy for others
- using feedback and/or constructive criticism to adjust behavior
- working cooperatively with others
- contributing personal resources
- supporting group decisions
- respecting dissenting positions.

Process/Skill Questions:

- What are the consequences of a team member neglecting duties?
- How should a CNA respond to constructive criticism?
- How does a CNA demonstrate understanding of a client's/resident's/patient's situation or needs?