Title: Demonstrate hand-off communication by giving a hand-off report and accurately documenting care delivered in a client’s/resident’s/patient’s record.
Course: Nurse Aide I Condensed (14051-I-A) > Section: Communicating in the Healthcare Environment

Demonstration includes a shift report

- being received at the beginning of the shift from the previous shift (given to the on-coming shift before the CNA leaves the unit at the end of the shift)
- including observations of changes in the condition or behavior of the client.

Refer to Unit II in Nurse Aide Curriculum, Virginia Board of Nursing, Virginia Department of Health Professions, 2023.

Process/Skill Questions:

- Why is it important to wait until the end of the shift to complete a shift report?
- What ethical considerations should be made when completing a shift report with 100 percent accuracy?
- What items are included in an accurate end-of-shift report? Why is 100 percent accuracy important?
- What is a huddle report?
- Who receives the end-of-shift report?