Title: Facilitate interaction between patients and visitors.
Course: Mental Health Assisting Careers > Section: Developing Communication and Human Relation Skills

Facilitation should include

- avoiding making assumptions and having expectations
- communicating rules and expectations
- providing privacy according to the patient’s care plan.

Process/Skill Questions:

- How can the MHT avoid ambiguity and communication discrepancies?
- How can the MHT improve communication among patients?
- How can the MHT improve communication between patients and their visitors?