Title: Apply root-cause analysis to identify problems in product quality.
Course: Manufacturing Systems II, Advanced (13002-II) > Section: Examining Product Quality

Application should address problems related to

- materials
- measurement
- design
- engineering
- environment
- processes
- personnel
- equipment
- logistics.

Process/Skill Questions:

- What is the primary question asked in root-cause analysis?
- How are problem areas prioritized?
- How do unaddressed problems affect the bottom line?
- What are different techniques for root-cause analysis? (e.g., five whys, Ishikawa diagrams)