Title: Demonstrate successful work attitudes.
Course: Nurse Aide II (14051-II) > Section: Developing Communication and Coordination Techniques

Demonstration should include

- caring
- dependability
- empathy
- honesty
- courtesy
- spirit of cooperation and enthusiasm
- conscientiousness
- respect.

Process/Skill Questions:

- What is empathy, and how can a certified nurse aide (CNA) demonstrate this quality?
- What behaviors, as a CNA, can put one’s job at risk?