Title: Create effective work relationships.
Course: Office Administration (12003-36) > Section: Developing Communication Skills

Creation should include adhering to the following professional standards:

- Exhibiting positive work ethic, integrity, willingness to work on a team, awareness of diversity, and diplomatic conflict resolution skills
- Demonstrating the ability to involve all participants in a meeting, including virtual participants
- Promoting the corporate culture
- Listening to subordinates, peers, and superiors
- Demonstrating courtesy to colleagues
- Maintaining professional interpersonal relationships
- Recognizing when one can assist another employee
- Recognizing when to refer another employee for additional assistance/intervention
- Participating in group discussions for problem solving