Title: Develop strategies that assist individuals and families in accessing resources and making informed choices.
Course: Introduction to Family and Human Services (19001-36) > Section: Exploring the Strengths and Needs of a Diverse Population

Development of strategies should result in identifying public and private human services resources and agencies. Development of strategies should also involve describing and using the steps in the problem-solving process.

Process/Skill Questions:

Thinking

- How does a professional know when the information gathered is adequate?
- What factors influence one's belief in the reliability of information sources?
- What ethical issues might be involved in individual and family problem solving?

Communication

- How can the credibility of a source be evaluated?
- What communication skills should one use to investigate and select resources for individual and family problem solving?
- What are the dangers and risks of taking information out of context?

Leadership

- What leadership skills can help one evaluate the reputation of information sources?
- How can leaders ensure that resources are deemed adequate for problem solving?

Management

- How can one use the information and resources obtained to solve problems?
- What action should follow after gathering accurate, reliable information?
- Why does one need to determine the reliability of a resource before using it?