Title: Describe the functional role of a management structure.
Course: Hospitality, Tourism, and Recreation I (16999-I) > Section: Examining the Hospitality Industry

Description should include

- planning
- organizing
- staffing
- leading
- controlling.

Process/Skill Questions:

Thinking

- How do hospitality businesses make a good first impression?
- What can a hospitality business do to make itself stand out from the competition?
- What is a management structure?

Communication

- How can hospitality managers determine if their customers are satisfied?
- What skills are needed to be a hospitality manager?

Leadership

- How do managers control costs in a hospitality business?
- What could happen if a manager does not set goals?
- What leadership skills are required in management positions?

Management

- Why should a manager’s job include developing team morale and motivating employees?
- What can a hospitality business do to increase profitability?