Title: Describe the evolution of the hospitality industry.
Course: Hospitality, Tourism, and Recreation I (16999-I) > Section: Examining the Hospitality Industry

Description should compare customer expectations and management styles of types of lodging such as

- medieval public houses
- American inns and hotels of the 18th and 19th centuries
- modern facilities.

Process/Skill Questions:

Thinking

- How are modern facilities the same as medieval public houses?
- How have American inns and hotels evolved throughout history?

Communication

- Why is being able to communicate the evolution of the hospitality industry helpful to someone in the industry?
- How do customers communicate their lodging expectations?

Leadership

- What leadership techniques are used to explain the evolution of hospitality?
- How have leadership styles changed throughout the history of hospitality?

Management

- What management skills are essential in modern hospitality facilities?