Title: List emergency situations that affect the hospitality industry.
Course: Hospitality, Tourism, and Recreation I (16999-I) > Section: Exploring Health, Safety, and Environmental Awareness

List should include the emergency plans and procedures for each situation (e.g., fire, weather events or natural disasters, medical emergency, police emergencies, war, terrorism).

Process/Skill Questions:

Thinking

- What are the main responsibilities employees have during a fire, weather, or medical emergency?
- How should these responsibilities be determined?
- How often should emergency procedures be practiced?

Communication

- What communications are expected to ensure the safety of employees and guests during emergencies?
- What is the chain of command inside the property for communicating during an emergency?

Leadership

- How can leaders prevent panic during emergencies?
- How can employees demonstrate leadership qualities during an emergency?

Management

- How can management maintain safety procedures during emergencies?
- What kinds of drills should be used to train employees for emergency situations?