Upgrading should include
- verifying hardware compatibility and meeting minimum system requirements
- backing up all relevant user data
- choosing proper installation method
- verifying third-party application functionality
- updating device drivers as applicable
- selecting cloud options with security implications.
Process/Skill Questions:
- How can a technician verify hardware compatibility?
- Which Microsoft operating systems can be directly upgraded to the current Windows version?
- What software tools are available to determine if a Microsoft operating system can be upgraded?
- What are disadvantages of upgrading an operating system?