Troubleshooting should include
- using the six-step troubleshooting process
- identifying common output problems (e.g., blank pages, dark pages, streaking, driver issues)
- identifying paper path problems.
Process/Skill Questions:
- What are some common problems with printers?
- What component is at fault if a laser printer prints streaks on the paper?
- What is the problem if multiple pages are printed with random characters?
- How is the print head cleaned on an ink jet printer?