Troubleshooting should include
- use of command-line tools (e.g., ipconfig, ping, tracert, nslookup, netstat)
- cable-testing equipment
- NIC diagnostics
- protocol configuration
- permissions
- firewall configuration
- electrical interference
- third-party software
- documentation of findings, actions, and outcomes.
Process/Skill Questions:
- What would happen if a node were to drop for any reason?
- How can electrical interference affect network components?
- How are permissions most commonly established within an organization?