Title: Describe the evolution of the hospitality industry.
Course: Hospitality, Tourism, and Recreation I (16999-I) > Section: Examining the Hospitality Industry

Description should compare customer expectations and management styles of types of lodging such as

- medieval public houses
- American inns and hotels of the 18th and 19th centuries
- mid-century motels
- modern facilities.

Process/Skill Questions:

Thinking

- How are modern facilities similar to medieval public houses?
- How have American inns and hotels evolved throughout history?
- What necessities of the past are obsolete today?

Communication

- Why is being able to communicate the evolution of the hospitality industry helpful to someone in the industry?
- How do customers communicate their expectations?

Leadership

- How have leadership styles changed throughout the history of hospitality?

Management

- What management skills are essential in modern hospitality facilities?