Title: Manage payment options.
Course: Hospitality, Tourism, and Recreation I (16999-I) > Section: Fulfilling Front-of-the-House Responsibilities in the Food and Beverage Industry

Management could include options such as

- credit card
- cash
- check
- mobile pay
- gift certificate.

Process/Skill Questions:

Thinking

- What is identify theft?
- How does one protect against identify theft?

Communication

- What happens if a customer’s card is over the limit?
- Why are security plans vital in safeguarding daily financial revenue?

Leadership

- Why should businesses offer customers more payment options?
- How does leadership reduce debt and protect liabilities?
- How are billing errors resolved?

Management

- What are methods for protecting against accepting bad forms of payment?
- How can counterfeit bills be detected?
- How are acceptable payment options determined?