Title: Identify the consequences of noncompliance with health and safety practices.
Course: Hospitality, Tourism, and Recreation I (16999-I) > Section: Exploring Health, Safety, and Environmental Awareness

Identification should include

- employment termination
- forced shutdown
- customer and employee sickness, injury, and death
- legal action
- loss of business
- damaged reputation
- repercussions
  - environmental
  - social
  - corporate, including shareholder/investor perception.

Process/Skill Questions:

Thinking

- Why is the facility not responsible for damage caused by acts of nature?
- Why is reputation important in hospitality?

Communication

- How can employees best explain liability issues to guests?
- Why must guests assume responsibility for their own valuables?

Leadership

- How can leaders evaluate foreseeable risks in the facility?
- How can a damaged reputation be restored?

Management

- How can management be sure that employees are aware of liability issues that affect guests?
- How does a lodging operation cover injuries to guests and workers?
- What types of injuries are covered?