Troubleshooting should include
- common symptoms
- no connectivity
- Automatic Private Internet Protocol Addressing (APIPA)/link local address
- limited connectivity
- local connectivity
- intermittent connectivity
- IP conflict
- slow transfer speeds
- low radio frequency (RF) signal
- Service Set Identifier (SSID) not found
- Command line tools, such as
- ping
- ipconfig/ifconfig
- TRACERT
- netstat
- nbtstat
- net
- netdom
- nslookup.
Process/Skill Questions:
- What might cause a device to be issued a 169.254.x.x address?
- What is the difference between a tone generator and a tone probe?
- Which operating systems would use the ipconfig vs. the ifconfig commands?
- How can a user request a new IP address from the DHCP pool?