Title: Access and use service information to perform step-by-step (troubleshooting) diagnosis.
Course: Automotive Technology III (20104-III) > Section: ENGINE PERFORMANCE: Computerized Controls Diagnosis and Repair

Accessing should include using service materials and manufacturer guidelines or aftermarket service information and diagnostic troubleshooting charts.

Process/Skill Questions:

- What are proprietary distributors of service information?
- What character in the vehicle identification number (VIN) identifies the engine?
- What should the technician do if the problem is not diagnosed and fixed after following service troubleshooting procedures?