Title: Describe service packs and patches.
Course: Computer Network Software Operations, Advanced (10109-II) > Section: Maintaining Servers

Description should include

- identifying characteristics, uses, and benefits of each
- explaining how to locate and obtain service packs and patches
- explaining why service packs and patches are required
- explaining how to install packs and patches
- explaining firmware updates
- defining patch management and change management
- explaining hardware compatibility lists
- identifying the need for testing and validation.