Management should include monitoring changes (e.g., formulary changes, recalls, shortages) and communicating changes to
- the pharmacy staff
- patient/patient's representative
- physicians
- other healthcare professionals.
Process/Skill Questions:
- How is the function and operation of formularies and preferred drug lists described?
- What are reasons for changes in product availability?
- How should the pharmacy technician communicate changes in product availability to patients, caregivers, and/or healthcare professionals?