Description should include
- phone system
- computer-aided dispatch
- mapping
- emerging technology software
- radio communication systems
- telematics and multimedia
- Next Generation 911 (NG911)
- Automated Secure Alarm Protocol (ASAP) to Public Safety Answering Point (PSAP).
Process/Skill Questions:
- What form needs to be completed to pull a recording?
- What is the primary purpose for computer-aided dispatch?
- What are different ways a 911 center can receive a call?
- How can a map be a resource while acting as an EMD?