Title: Apply principles of communication in establishing therapeutic relationships.
Course: Introduction to Health and Medical Sciences (14001-1) > Section: Understanding Patient Care

Application should include

- establishing trust
- expressing empathy
- conveying compassion
- ensuring competence
- exhibiting kindness
- spending an adequate length of quality time with the client
- ensuring that communication is delivered, received, and verified
- avoiding or surmounting barriers to communication, such as those related to language, culture, environment, regional accents, age, gender, ethnicity, socioeconomic status, and special needs of the client.

Process/Skill Questions:

- How does effective communication help the healthcare provider gain the trust of the client?
- How can the healthcare provider verify that a message is received and understood?
- Why are repeating back or reading back orders necessary for effective communications?
- How does the amount of time spent with a client affect communication?
- What is the role of an interpreter?