Identification should include
- behaviors and characteristics highly valued within the Consumer Services career pathway (e.g., problem-solving skills, willingness to learn)
- a determination of potential personality compatibility with jobs in the Consumer Services career pathway.
Please go to the Virginia Career Clusters website for additional information.
Process/Skill Questions:
Thinking
- What characteristics and skills help consumer services professionals obtain employment? Maintain employment? Advance in employment?
- How do workplace readiness skills aid in maintaining successful employment?
Communication
- What characteristics and skills help consumer services professionals relate to diverse populations?
- Why is confidentiality vitally important in the field of human services?
- What is the importance of positive language and clear communication in the Consumer Services career pathway?
Leadership
- What leadership skills are needed to demonstrate professionalism?
- How do leadership skills affect career success or failure?
- Why is it important to have a strong work ethic as a consumer services professional?
Management
- Why are the identified behaviors and characteristics beneficial to an employee in a consumer services career?
- What criteria should be used to evaluate the characteristics and skills of consumer services professionals?
- What industry certifications can a student earn while in high school that will benefit a career in this field?