Development of strategies should result in identifying public and private human services resources and agencies. Development of strategies should also involve describing and using the steps in the problem-solving process.
Process/Skill Questions:
Thinking
- How does a professional know when the information gathered is adequate?
- What factors influence one's belief in the reliability of information sources?
- What ethical issues might be involved in individual and family problem solving?
Communication
- How can the credibility of a source be evaluated?
- What communication skills should one use to investigate and select resources for individual and family problem solving?
- What are the dangers and risks of taking information out of context?
Leadership
- What leadership skills can help one evaluate the reputation of information sources?
- How can leaders ensure that resources are deemed adequate for problem solving?
Management
- How can one use the information and resources obtained to solve problems?
- What action should follow after gathering accurate, reliable information?
- Why does one need to determine the reliability of a resource before using it?