# CTE Resource Center - Verso - Education for Employment I--Development Task/Competency List

CTE Resource Center - Verso

Virginia’s CTE Resource Center

2019/2020 Competency-Based Task/Competency List for Education for Employment I--Development (9085/36 weeks)

NOTE: The class size shall be limited to an average of 10 students per instructor per class period with no class being more than 12 or up to an average of 12 students per class period with no class being more than 15 where an instructional aide is provided.

Tasks/competencies bordered in blue are considered optional when marked as such; they and/or additional tasks/competencies may be taught at the discretion of the school division. All other tasks are considered essential statewide and are required of all students.

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Demonstrating Personal Qualities and Abilities

  1. Demonstrate creativity and innovation.
  2. Demonstrate critical thinking and problem solving.
  3. Demonstrate initiative and self-direction.
  4. Demonstrate integrity.
  5. Demonstrate work ethic.

Demonstrating Interpersonal Skills

  1. Demonstrate conflict-resolution skills.
  2. Demonstrate listening and speaking skills.
  3. Demonstrate respect for diversity.
  4. Demonstrate customer service skills.
  5. Collaborate with team members.

Demonstrating Professional Competencies

  1. Demonstrate big-picture thinking.
  2. Demonstrate career- and life-management skills.
  3. Demonstrate continuous learning and adaptability.
  4. Manage time and resources.
  5. Demonstrate information-literacy skills.
  6. Demonstrate an understanding of information security.
  7. Maintain working knowledge of current information-technology (IT) systems.
  8. Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  9. Apply mathematical skills to job-specific tasks.
  10. Demonstrate professionalism.
  11. Demonstrate reading and writing skills.
  12. Demonstrate workplace safety.

Examining All Aspects of an Industry

  1. Examine aspects of planning within an industry/organization.
  2. Examine aspects of management within an industry/organization.
  3. Examine aspects of financial responsibility within an industry/organization.
  4. Examine technical and production skills required of workers within an industry/organization.
  5. Examine principles of technology that underlie an industry/organization.
  6. Examine labor issues related to an industry/organization.
  7. Examine community issues related to an industry/organization.
  8. Examine health, safety, and environmental issues related to an industry/organization.

Addressing Elements of Student Life

  1. Identify the purposes and goals of the student organization.
  2. Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  3. Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  4. Identify Internet safety issues and procedures for complying with acceptable use standards.

Exploring Work-Based Learning

  1. Identify the types of work-based learning (WBL) opportunities.
  2. Reflect on lessons learned during the WBL experience.
  3. Explore career opportunities related to the WBL experience.
  4. Participate in a WBL experience, when appropriate.

Acquiring Self-Awareness and Self-Advocacy Skills

  1. Describe individual personality traits, strengths, weaknesses, and learning style.
  2. Describe the value of individual interests, aptitudes, abilities, and goals.
  3. Describe the value of social-emotional skills in the workplace.
  4. Correlate personal interests to career skills.
  5. Analyze current skills that qualify an individual for employment.
  6. Distinguish between short- and long-term goals.
  7. Describe a personal goal and a professional goal.
  8. Describe self-advocacy strategies.

Exploring the Concept of Work

  1. Distinguish among work, job, occupation, career, and profession.
  2. Determine the knowledge, skills, and abilities needed in today’s workplace.
  3. Research options in career and technical education programs.
  4. Identify the value of employment.

Exploring Career Opportunities

  1. Select an occupation for further investigation.
  2. Analyze the nature of work for a selected occupation.
  3. Analyze the working conditions for a selected occupation.
  4. Analyze the employment outlook for a selected occupation.
  5. Analyze the training and qualifications required for a selected occupation.
  6. Examine the job outlook for a selected occupation.
  7. Analyze the potential earnings for a selected occupation.
  8. Describe the purpose of the Career Clusters, pathways, and occupations.
  9. Evaluate an Academic and Career Plan.
  10. Review the individual’s electronic portfolio.

Exploring Job Acquisition Skills

  1. Locate job opportunities through job search, job leads, and networking.
  2. Describe the benefits of personal contact when searching for a job.
  3. Describe the benefits of networking for personal support and success.
  4. Create a résumé and personal records in a data file (e.g., cover letter, portfolio), using digital media.
  5. Describe the procedure for obtaining professional, personal, and academic references.
  6. Compose a letter of resignation.
  7. Complete an online digital or hard-copy job application form.
  8. Follow up the application process.
  9. Prepare for a job interview and follow-up communications.
  10. Participate in a (mock) job interview.
  11. Accept or decline an employment offer.
  12. Identify employment requirements and job-orientation expectations.
  13. Describe professional attire, body language, and hygiene expectations.

Developing Ethics

  1. Describe sexual harassment and bullying incidents in the workplace.
  2. Describe methods for reporting workplace harassment.
  3. Identify the value of self-respect and maintaining respect for others.
  4. Describe how employee behavior outside the workplace can negatively impact employment.
  5. Describe personal boundaries of coworkers and customers.
  6. Describe the importance of honesty and integrity in the workplace.
  7. Describe the value of interpersonal-relationship skills.

Adapting to the Workplace

  1. Describe behavior expectations at home, school, and work environments.
  2. Describe retraining, cross-training, and continuing education opportunities throughout the professional life.

Acquiring Customer-Service Skills

  1. Describe the necessity and benefits of customer service.
  2. Describe customer-service behaviors and attitudes.
  3. List steps for solving a customer conflict.
  4. Describe basic customer needs.
  5. Analyze types of customer conflicts.
  6. Describe problem-solving behaviors and attitudes.
  7. Describe the value of respecting the customer’s issues and needs.
  8. Describe reasons for initiating customer contact.
  9. Describe methods for building continuing customer relations and loyalty.

Communicating on the Job

  1. Identify the essentials for providing directions.
  2. Follow directions to complete work tasks.
  3. Describe effective verbal and nonverbal communication skills.
  4. Demonstrate (make or receive) a business-related telephone call.
  5. Compose professional written communication (e.g., email, electronic files, memos, letters).
  6. Describe the importance of active listening skills.
  7. Describe the importance of inviting and responding to constructive feedback.
  8. Identify methods for providing constructive praise and criticism.
  9. Demonstrate public speaking skills (e.g., large group, small group).
  10. Describe the need for maintaining professional communication etiquette.

Working Safely with Technology

  1. Describe skills needed for working with equipment and technology specific to work environment.
  2. Identify workplace awareness regarding sustainability practices (e.g., recycling, use of electricity).
  3. Inform personnel as safety issues arise.
  4. Describe the way documents are processed and stored in digital form.
  5. Demonstrate digital communication etiquette in professional settings.
  6. Describe the privacy issues related to online communication media.
  7. Identify general safety and health rules/procedures.
  8. Identify safety guidelines for equipment used in the workplace.
  9. Follow workplace emergency procedures.
  10. Maintain clean and safe work area.
  11. Identify potential hazards to self and others in the work area.

Acquiring Life Skills

  1. Set priorities for living independently.
  2. Select opportunities for school and community involvement and leadership (e.g., volunteering).
  3. Identify available transportation options.
  4. Determine the costs of living independently.
  5. Identify stress-management and coping techniques.
  6. Identify conflict resolution methods.