# CTE Resource Center - Verso - Computer Systems Technology II Task/Competency List

CTE Resource Center - Verso

Virginia’s CTE Resource Center

2019/2020 Competency-Based Task/Competency List for Computer Systems Technology II (8623/36 weeks, 280 hours)

Tasks/competencies bordered in blue are considered optional when marked as such; they and/or additional tasks/competencies may be taught at the discretion of the school division. All other tasks are considered essential statewide and are required of all students.

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Demonstrating Personal Qualities and Abilities

  1. Demonstrate creativity and innovation.
  2. Demonstrate critical thinking and problem solving.
  3. Demonstrate initiative and self-direction.
  4. Demonstrate integrity.
  5. Demonstrate work ethic.

Demonstrating Interpersonal Skills

  1. Demonstrate conflict-resolution skills.
  2. Demonstrate listening and speaking skills.
  3. Demonstrate respect for diversity.
  4. Demonstrate customer service skills.
  5. Collaborate with team members.

Demonstrating Professional Competencies

  1. Demonstrate big-picture thinking.
  2. Demonstrate career- and life-management skills.
  3. Demonstrate continuous learning and adaptability.
  4. Manage time and resources.
  5. Demonstrate information-literacy skills.
  6. Demonstrate an understanding of information security.
  7. Maintain working knowledge of current information-technology (IT) systems.
  8. Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  9. Apply mathematical skills to job-specific tasks.
  10. Demonstrate professionalism.
  11. Demonstrate reading and writing skills.
  12. Demonstrate workplace safety.

Examining All Aspects of an Industry

  1. Examine aspects of planning within an industry/organization.
  2. Examine aspects of management within an industry/organization.
  3. Examine aspects of financial responsibility within an industry/organization.
  4. Examine technical and production skills required of workers within an industry/organization.
  5. Examine principles of technology that underlie an industry/organization.
  6. Examine labor issues related to an industry/organization.
  7. Examine community issues related to an industry/organization.
  8. Examine health, safety, and environmental issues related to an industry/organization.

Addressing Elements of Student Life

  1. Identify the purposes and goals of the student organization.
  2. Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  3. Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  4. Identify Internet safety issues and procedures for complying with acceptable use standards.

Exploring Work-Based Learning

  1. Identify the types of work-based learning (WBL) opportunities.
  2. Reflect on lessons learned during the WBL experience.
  3. Explore career opportunities related to the WBL experience.
  4. Participate in a WBL experience, when appropriate.

Demonstrating Safe Lab Procedures and Tool Use

  1. Explain safe lab procedures for repairs and maintenance.
  2. Demonstrate use of tools and materials in the lab.

Demonstrating Preventive Maintenance and Troubleshooting

  1. Explain the purpose of preventive maintenance and data protection.
  2. Perform preventive maintenance and data protection.
  3. Apply the steps of the troubleshooting process.
  4. Use tools and software for preventive maintenance.
  5. Troubleshoot laptops.
  6. Troubleshoot printers.

Analyzing Operating Systems

  1. Identify operating system files.
  2. Identify concepts and procedures for creating, viewing, and managing disks, directories, and files in operating systems.
  3. Upgrade an operating system.
  4. Use command-line functions to manage operating systems.
  5. Compare a domain-integrated PC with a workgroup PC.
  6. Perform procedures to optimize the operating system.
  7. Optimize an installed operating system.
  8. Compare a default installation to a custom installation.
  9. Perform a custom installation of an operating system.
  10. Administer disks, directories, and files.
  11. Optimize Web browser performance.
  12. Optimize video subsystem.
  13. Perform disk imaging and cloning.
  14. Install a second operating system.
  15. Troubleshoot operating systems.

Performing Advanced Procedures on Networks

  1. Identify potential safety hazards and implement proper safety procedures related to networks.
  2. Design a network based on the customer's needs.
  3. Implement the customer's network.
  4. Configure a wireless network.
  5. Install an email client.
  6. Perform preventive-maintenance procedures for networks.
  7. Troubleshoot the network.

Performing Security Functions

  1. Explain why security is important.
  2. Describe security threats.
  3. Explain Web security.
  4. Describe physical and digital security procedures.
  5. Outline security requirements based on customer needs.
  6. Select security components based on customer needs.
  7. Implement customer's security policy.
  8. Evaluate preventive-maintenance on security systems.
  9. Troubleshoot security functions.

Examining Mobile Devices

  1. Explain the basic features of mobile operating systems.
  2. Establish network connectivity.
  3. Compare methods of securing mobile devices.
  4. Compare mobile hardware to laptops.
  5. Configure mobile device synchronization.