# CTE Resource Center - Verso - Opportunities in Hospitality and Tourism Task 323755431

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Identify cross-cultural communication skills.

Definition

Identification should include a variety of communication skills (e.g., foreign language, basic etiquette, nonverbal cues) appropriate for a variety of countries (e.g., Japan, India, Saudi Arabia, South Africa, France, Mexico).

Process/Skill Questions

  • Why is it important to practice basic cross-cultural communication skills?
  • What resources are available for locating information about cross-cultural communication skills?
  • How can a traveler or hospitality and tourism professional overcome language barriers?
  • What preparations are necessary before traveling internationally?

Other Related Standards

National MBAResearch Standards-Business Administration

Acquire information to guide business decision-making.

 

Analyze cost/profit relationships to guide business decision-making.

 

Apply verbal skills to obtain and convey information.

 

Communicate with staff to clarify workplace objectives.

 

Understand the nature of business to show its contributions to society.

 

Utilize information-technology tools to manage and perform work responsibilities.