Identification should include a variety of communication skills (e.g., foreign language, basic etiquette, nonverbal cues) appropriate for a variety of countries (e.g., Japan, India, Saudi Arabia, South Africa, France, Mexico).
Why is it important to practice basic cross-cultural communication skills?
What resources are available for locating information about cross-cultural communication skills?
How can a traveler or hospitality and tourism professional overcome language barriers?
What preparations are necessary before traveling internationally?
Other Related Standards
National MBAResearch Standards-Business Administration
Acquire information to guide business decision-making.
Analyze cost/profit relationships to guide business decision-making.
Apply verbal skills to obtain and convey information.
Communicate with staff to clarify workplace objectives.
Understand the nature of business to show its contributions to society.
Utilize information-technology tools to manage and perform work responsibilities.