# CTE Resource Center - Verso - Opportunities in Hospitality and Tourism National MBAResearch Standards-Business Administration Correlation by Task

CTE Resource Center - Verso

Virginia’s CTE Resource Center

National MBAResearch Standards-Business Administration Correlation by Task

In this course, the following tasks/competencies reinforce the standards listed beside them. Teachers may identify additional reinforcements in locally developed instructional materials.

Task/Competency Number Task/Competency Statement Standards
39 Identify major industry components in the hospitality and tourism field. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Read to acquire meaning from written material and to apply the information to a task.
40 Explain how personal interests can become a career in the hospitality and tourism industry. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Develop personal traits to foster career advancement. ♦ Participate in career planning to enhance job-success potential. ♦ Utilize critical-thinking skills to determine best options/outcomes.
41 Identify opportunities to perform traditional jobs in the hospitality and tourism industry (opportunities to perform a regular job at a destination/attraction). National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making.
42 Identify the role of hospitality and tourism in Virginia. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Understand marketing's role and function in business to facilitate economic exchanges with customers. ♦ Understand the nature of business to show its contributions to society.
43 Explain hospitality, travel, and tourism as an industry. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Write internal and external business correspondence to convey and obtain information effectively.
44 Outline the history of the hospitality and tourism industry. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Read to acquire meaning from written material and to apply the information to a task. ♦ Understand the nature of business to show its contributions to society.
45 Describe growth and future trends in the hospitality and tourism industry at the local, state, national, and international levels. National MBAResearch Standards-Business Administration: Implement job-seeking skills to obtain employment. ♦ Participate in career planning to enhance job-success potential. ♦ Utilize career-advancement activities to enhance professional development.
46 Analyze the reasons a guest travels. National MBAResearch Standards-Business Administration: Acquire foundational knowledge of customer/client/business behavior to understand what motivates decision-making.
47 Differentiate between key aspects of the major segments of the hospitality and tourism industry. National MBAResearch Standards-Business Administration: Participate in career planning to enhance job-success potential. ♦ Understand economic indicators to recognize economic trends and conditions.
48 Describe the interdependence of the segments within the hospitality and tourism industry. National MBAResearch Standards-Business Administration: Write internal and external business correspondence to convey and obtain information effectively.
49 Explain emerging trends in the hospitality and tourism industry. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Understand economic indicators to recognize economic trends and conditions. ♦ Utilize information-technology tools to manage and perform work responsibilities.
50 Analyze the economic impacts of hospitality and tourism. National MBAResearch Standards-Business Administration: Acquire knowledge of the impact of government on business activities to make informed economic decisions. ♦ Understand fundamental economic concepts to obtain a foundation for employment in business. ♦ Understand the nature of business to show its contributions to society.
51 Evaluate the effects of hospitality and tourism on local, state, national, and global economies. National MBAResearch Standards-Business Administration: Acquire knowledge of the impact of government on business activities to make informed economic decisions. ♦ Understand economic indicators to recognize economic trends and conditions. ♦ Understand fundamental economic concepts to obtain a foundation for employment in business.
52 Analyze the non-economic impacts of hospitality and tourism. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making.
53 Describe the functions of management in the hospitality and tourism industry. National MBAResearch Standards-Business Administration: Identify potential business threats and opportunities to protect a business' financial well-being. ♦ Recognize management's role to understand its contribution to business success. ♦ Utilize planning tools to guide organization's/department's activities.
54 Describe management functions related to customer relations. National MBAResearch Standards-Business Administration: Foster positive relationships with customers to enhance company image. ♦ Recognize management's role to understand its contribution to business success. ♦ Understand the nature of customer relationship management to show its contributions to a company.
55 Explain marketing and the marketing concept. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Understand marketing's role and function in business to facilitate economic exchanges with customers. ♦ Understand the nature of business to show its contributions to society.
56 Explain the marketing mix. National MBAResearch Standards-Business Administration: Understand the nature of business to show its contributions to society.
57 Communicate information to a customer. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Apply verbal skills to obtain and convey information. ♦ Communicate with staff to clarify workplace objectives. ♦ Implement quality-control processes to minimize errors and to expedite workflow. ♦ Write internal and external business correspondence to convey and obtain information effectively.
58 Explain market segmentation. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Understand marketing's role and function in business to facilitate economic exchanges with customers. ♦ Understand the nature of business to show its contributions to society.
59 Explain why global marketing is important in the hospitality and tourism industry. National MBAResearch Standards-Business Administration: Understand economic systems to be able to recognize the environments in which businesses function. ♦ Understand fundamental economic concepts to obtain a foundation for employment in business. ♦ Understand global trade's impact to aid business decision-making. ♦ Understand marketing's role and function in business to facilitate economic exchanges with customers. ♦ Understand the nature of business to show its contributions to society.
60 Describe major hospitality and tourism attractions on each continent. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Understand marketing's role and function in business to facilitate economic exchanges with customers. ♦ Understand the nature of business to show its contributions to society. ♦ Utilize information-technology tools to manage and perform work responsibilities.
61 Explain how differences in culture may influence global travel. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Understand economic indicators to recognize economic trends and conditions. ♦ Understand economic systems to be able to recognize the environments in which businesses function. ♦ Understand global trade's impact to aid business decision-making. ♦ Understand the nature of business to show its contributions to society.
62 Identify cross-cultural communication skills. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Analyze cost/profit relationships to guide business decision-making. ♦ Apply verbal skills to obtain and convey information. ♦ Communicate with staff to clarify workplace objectives. ♦ Understand the nature of business to show its contributions to society. ♦ Utilize information-technology tools to manage and perform work responsibilities.
63 Describe how cultural differences may affect a global traveler's wants and expectations. National MBAResearch Standards-Business Administration: Acquire foundational knowledge of business laws and regulations to understand their nature and scope. ♦ Acquire information to guide business decision-making. ♦ Apply knowledge of business ownership to establish and continue business operations. ♦ Understand economic indicators to recognize economic trends and conditions. ♦ Understand economic systems to be able to recognize the environments in which businesses function. ♦ Understand global trade's impact to aid business decision-making. ♦ Understand marketing's role and function in business to facilitate economic exchanges with customers. ♦ Understand the nature of business to show its contributions to society.
64 Identify risk management and security issues and procedures for global travel. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Adhere to health and safety regulations to support a safe work environment. ♦ Apply knowledge of business ownership to establish and continue business operations. ♦ Determine needed safety policies/procedures to protect employees. ♦ Understand operation's role and function in business to value its contribution to a company.
65 Identify personal safety and health concerns important to international travelers. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Apply knowledge of business ownership to establish and continue business operations. ♦ Determine needed safety policies/procedures to protect employees. ♦ Implement safety procedures to minimize loss. ♦ Understand production's role and function in business to recognize its need in an organization.
66 Analyze the needs and expectations of specific target markets. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Understand marketing's role and function in business to facilitate economic exchanges with customers. ♦ Understand operation's role and function in business to value its contribution to a company. ♦ Understand the nature of business to show its contributions to society.
67 Describe strategies to serve the needs of specific target markets. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Understand marketing's role and function in business to facilitate economic exchanges with customers. ♦ Understand operation's role and function in business to value its contribution to a company. ♦ Understand the nature of business to show its contributions to society.
68 Describe the concept of relationship marketing within the hospitality and tourism industry. National MBAResearch Standards-Business Administration: Understand marketing's role and function in business to facilitate economic exchanges with customers. ♦ Understand operation's role and function in business to value its contribution to a company. ♦ Understand the nature of business to show its contributions to society.
69 Explain customer service. National MBAResearch Standards-Business Administration: Apply verbal skills to obtain and convey information. ♦ Exhibit techniques to manage emotional reactions to people and situations. ♦ Identify with others' feelings, needs, and concerns to enhance interpersonal relations. ♦ Understand the nature of business to show its contributions to society.
70 Determine the parameters of customer service. National MBAResearch Standards-Business Administration: Acquire foundational knowledge of business laws and regulations to understand their nature and scope. ♦ Exhibit techniques to manage emotional reactions to people and situations. ♦ Identify with others' feelings, needs, and concerns to enhance interpersonal relations. ♦ Implement quality-control processes to minimize errors and to expedite workflow. ♦ Understand operation's role and function in business to value its contribution to a company. ♦ Understand the fundamental principles of money needed to make financial exchanges. ♦ Understand the nature of business to show its contributions to society.
71 Explain the importance of customer follow-up. National MBAResearch Standards-Business Administration: Apply verbal skills to obtain and convey information. ♦ Understand operation's role and function in business to value its contribution to a company. ♦ Write internal and external business correspondence to convey and obtain information effectively.
72 Demonstrate skills to assist in dealing with a challenging situation or customer. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Apply verbal skills to obtain and convey information. ♦ Implement quality-control processes to minimize errors and to expedite workflow. ♦ Resolve conflicts with/for customers to encourage repeat business. ♦ Understand operation's role and function in business to value its contribution to a company.
73 Explore online hospitality and tourism related resources. National MBAResearch Standards-Business Administration: Implement quality-control processes to minimize errors and to expedite workflow. ♦ Read to acquire meaning from written material and to apply the information to a task. ♦ Understand operation's role and function in business to value its contribution to a company. ♦ Understand the nature of business to show its contributions to society. ♦ Utilize information-technology tools to manage and perform work responsibilities.
74 Identify existing and emerging technologies in the hospitality and tourism field. National MBAResearch Standards-Business Administration: Acquire information to guide business decision-making. ♦ Implement quality-control processes to minimize errors and to expedite workflow. ♦ Understand operation's role and function in business to value its contribution to a company. ♦ Understand the nature of business to show its contributions to society.
75 Describe the process and requirements for obtaining industry certifications related to the Opportunities in Hospitality and Tourism Marketing course. National MBAResearch Standards-Business Administration: Participate in career planning to enhance job-success potential. ♦ Utilize critical-thinking skills to determine best options/outcomes.
76 Identify testing skills and strategies for a certification examination. National MBAResearch Standards-Business Administration: Participate in career planning to enhance job-success potential. ♦ Utilize critical-thinking skills to determine best options/outcomes.
77 Demonstrate the ability to successfully complete selected practice examinations (e.g. practice questions similar to those on certification exams). National MBAResearch Standards-Business Administration: Participate in career planning to enhance job-success potential.
78 Complete an industry certification that is representative of the skills learned in this course (e.g., Customer Service and Sales Certification Assessment, Advanced Customer Service and Sales Certification Assessment, ManageFirst Examination, Travel and Tourism Assessment). National MBAResearch Standards-Business Administration: Participate in career planning to enhance job-success potential.
79 Identify ways to make a living in the hospitality and tourism industry in your own town or region. National MBAResearch Standards-Business Administration: Implement job-seeking skills to obtain employment. ♦ Participate in career planning to enhance job-success potential.
80 Describe the personal qualifications and skills needed for advancement in the hospitality and tourism field. National MBAResearch Standards-Business Administration: Develop personal traits to foster career advancement. ♦ Foster self-understanding to recognize the impact of personal feelings on others.
81 Research local options for postsecondary education in hospitality and tourism management. National MBAResearch Standards-Business Administration: Participate in career planning to enhance job-success potential. ♦ Utilize career-advancement activities to enhance professional development.
82 Complete an employment application for a specific job opening. National MBAResearch Standards-Business Administration: Implement job-seeking skills to obtain employment. ♦ Read to acquire meaning from written material and to apply the information to a task. ♦ Utilize information-technology tools to manage and perform work responsibilities. ♦ Write internal and external business correspondence to convey and obtain information effectively.
83 Develop a résumé and application or cover letter for manual and electronic transmissions for a selected job opening. National MBAResearch Standards-Business Administration: Implement job-seeking skills to obtain employment. ♦ Read to acquire meaning from written material and to apply the information to a task. ♦ Utilize information-technology tools to manage and perform work responsibilities. ♦ Write internal and external business correspondence to convey and obtain information effectively.
84 Prepare for an employment interview. National MBAResearch Standards-Business Administration: Apply verbal skills to obtain and convey information. ♦ Communicate with staff to clarify workplace objectives.
85 Follow-up on the employment interview. National MBAResearch Standards-Business Administration: Apply verbal skills to obtain and convey information. ♦ Communicate with staff to clarify workplace objectives. ♦ Read to acquire meaning from written material and to apply the information to a task. ♦ Write internal and external business correspondence to convey and obtain information effectively.
86 Cultivate and manage your personal brand. National MBAResearch Standards-Business Administration: Acquire self-development skills to enhance relationships and improve efficiency in the work environment. ♦ Write internal and external business correspondence to convey and obtain information effectively.
87 Present a plan for reaching your career goal of choice. National MBAResearch Standards-Business Administration: Acquire self-development skills to enhance relationships and improve efficiency in the work environment. ♦ Apply verbal skills to obtain and convey information. ♦ Participate in career planning to enhance job-success potential. ♦ Utilize critical-thinking skills to determine best options/outcomes.