# CTE Resource Center - Verso - Legal Systems Administration Task 334439164

CTE Resource Center - Verso

Virginia’s CTE Resource Center

Gather client information.

Definition

Gathering of information should include
  • addressing client professionally
  • obtaining client’s identifying information (e.g., full name, address, contact numbers)
  • obtaining second contact information (e.g., friend, relative not living in the household)
  • obtaining social history, criminal record, involvement in prior lawsuits
  • obtaining information required to complete forms for non-litigation matters
  • adhering to legal guidelines and client confidentiality
  • completing forms required for client file.

Other Related Standards

Common Career Technical Core

LW-LEG1

Demonstrate effective communication skills (writing, speaking, listening and nonverbal communication) in the legal services environment.

FBLA Competitive Events and Activities Areas

Client Service

The topic for this event changes from year to year. The annual topic may or may not correlate with this particular course. Please refer to the current Virginia FBLA State Handbook.

Help Desk

 

NBEA Achievement Standards for Communication

Ask questions with confidence to elicit general information.

  

Ask questions with confidence to elicit specific information.

  

Determine when more information is needed and ask appropriate questions.

  

Evaluate the quality and reliability of source information.

  

Prepare industry-specific technical reports incorporating graphics.