CTE Resource Center - Verso

Virginia’s CTE Resource Center

2019/2020 Competency-Based Task/Competency List for Computer Network Software Operations, Advanced (6651/36 weeks)

Tasks/competencies bordered in blue are considered optional when marked as such; they and/or additional tasks/competencies may be taught at the discretion of the school division. All other tasks are considered essential statewide and are required of all students.

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Demonstrating Personal Qualities and Abilities

  1. Demonstrate creativity and innovation.
  2. Demonstrate critical thinking and problem solving.
  3. Demonstrate initiative and self-direction.
  4. Demonstrate integrity.
  5. Demonstrate work ethic.

Demonstrating Interpersonal Skills

  1. Demonstrate conflict-resolution skills.
  2. Demonstrate listening and speaking skills.
  3. Demonstrate respect for diversity.
  4. Demonstrate customer service skills.
  5. Collaborate with team members.

Demonstrating Professional Competencies

  1. Demonstrate big-picture thinking.
  2. Demonstrate career- and life-management skills.
  3. Demonstrate continuous learning and adaptability.
  4. Manage time and resources.
  5. Demonstrate information-literacy skills.
  6. Demonstrate an understanding of information security.
  7. Maintain working knowledge of current information-technology (IT) systems.
  8. Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  9. Apply mathematical skills to job-specific tasks.
  10. Demonstrate professionalism.
  11. Demonstrate reading and writing skills.
  12. Demonstrate workplace safety.

Examining All Aspects of an Industry

  1. Examine aspects of planning within an industry/organization.
  2. Examine aspects of management within an industry/organization.
  3. Examine aspects of financial responsibility within an industry/organization.
  4. Examine technical and production skills required of workers within an industry/organization.
  5. Examine principles of technology that underlie an industry/organization.
  6. Examine labor issues related to an industry/organization.
  7. Examine community issues related to an industry/organization.
  8. Examine health, safety, and environmental issues related to an industry/organization.

Addressing Elements of Student Life

  1. Identify the purposes and goals of the student organization.
  2. Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  3. Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  4. Identify Internet safety issues and procedures for complying with acceptable use standards.

Exploring Work-Based Learning

  1. Identify the types of work-based learning (WBL) opportunities.
  2. Reflect on lessons learned during the WBL experience.
  3. Explore career opportunities related to the WBL experience.
  4. Participate in a WBL experience, when appropriate.

Using Desktop Systems Concepts

  1. Compare current desktop operating systems.
  2. Navigate the desktop operating system environment, using system utilities, system administrative tools, file structure tools, and hardware management tools.
  3. Demonstrate the procedures followed when installing desktop operating systems.

Using Server Systems Concepts

  1. Compare current server operating systems.
  2. Analyze the uses of current and emerging specialized server hardware, including Redundant Array of Independent Disks (RAID), blades, Symmetric Multiprocessing (SMP), storage devices (e.g., Serial Advanced Technology Attachment [SATA], ultra Small Computer Systems Interface [SCSI], fiber channel), and hot-swappable technologies.
  3. Manage partitions and volumes.
  4. Install applications (e.g., e-mail) and services (e.g., file sharing, printing) commonly found in a client-server environment.

Configuring Network Servers

  1. Implement directory services on a network.
  2. Manage file replication.
  3. Describe the structure and architecture of the Domain Name System (DNS).
  4. Install the Domain Name System (DNS).
  5. Explain how a Dynamic Host Configuration Protocol (DHCP) client obtains an Internet Protocol (IP) address from a DHCP server.
  6. Install a Dynamic Host Configuration Protocol (DHCP).
  7. Manage fault-tolerant volumes, using Redundant Array of Independent Disks (RAID).
  8. Explain roaming and local profiles.
  9. Implement directory replication.
  10. Troubleshoot directory replication.
  11. Implement Internet Printing Protocol (IPP) services.

Configuring Network Security

  1. Explain types of server malware protection, including antivirus software; spam, adware, and spyware filtering; and patch management.
  2. Implement Web-based and server services security features.
  3. Describe the Secure Sockets Layer (SSL).
  4. Install a certificate.
  5. Describe software firewalls and hardware firewalls.
  6. Install a firewall.
  7. Implement user security policies.

Performing Network Administrative Functions

  1. Plan accounts.
  2. Administer user and group accounts.
  3. Create user profiles.
  4. Design the implementation of global, domain, and local account policies.
  5. Use considerations for sharing applications on the network.
  6. Manage disk resources.
  7. Demonstrate the installation and management of a shared printer.
  8. Explain e-mail and collaborative scheduling systems.
  9. Implement global, domain, and local system policies.
  10. Describe the process of logging on to a domain account and changing a password.
  11. Implement disk quotas.
  12. Explain concepts related to logon authentication.
  13. Identify levels of encryption.

Maintaining Servers

  1. Describe remote administration.
  2. Identify the resources available to solve common support issues.
  3. Describe service packs and patches.
  4. Review event logs.
  5. Review security and all system logs.
  6. Describe the utilities that monitor a server’s performance.
  7. Describe the backup/restore process for directory services.

Conducting TCP/IP Activities

  1. Describe Transmission Control Protocol/Internet Protocol (TCP/IP).
  2. Compare static and dynamic IP routing.
  3. Configure TCP/IP.
  4. Test a TCP/IP configuration, using operating-system-specific commands.
  5. Identify the network and host IDs' TCP/IP addresses.
  6. Compare IPv4 and IPv6.
  7. Explain the function of a subnet mask and Classless Inter-Domain Routing (CIDR) format.
  8. Describe a loopback address.
  9. Describe the services provided by NetBIOS over TCP/IP.
  10. Explain the process of host name resolution (i.e., the process of mapping a host name to an IP address on local and remote networks).
  11. Modify the hosts file to resolve host names.
  12. Configure File Transfer Protocol (FTP).
  13. Explain the purpose of the Simple Network Management Protocol (SNMP).
  14. Describe the implementation of Virtual LAN (VLAN).

Implementing and Managing Web Servers

  1. Describe the key protocols of Web servers.
  2. Install Web-based services (e.g., Apache, Windows IIS).
  3. Configure Web-based services
  4. Explain the major architectural components of Web-based services.
  5. Establish Web-based services.
  6. Add virtual servers and directories.
  7. Install a server-side programming language that supports dynamic content.
  8. Access a Web page with dynamic content.

Ensuring Network Security

  1. Monitor network traffic.
  2. Analyze network systems for security vulnerabilities.
  3. Explain the core security principles used in network management.
  4. Analyze threats and risks to networks.
  5. Analyze internal and external threats to computer networks.
  6. Identify sustainable computer networking practices.
  7. Install a virtualized operating system.

Providing User Training and Support

  1. Identify user and network administrator training needs.
  2. Provide orientation about a network system.
  3. Develop a training plan.
  4. Provide training to users.
  5. Create a user manual.
  6. Provide ongoing user support.
  7. Track hardware and software usage problems.

Performing Legal and Ethical Functions

  1. Identify copyright and licensing laws that apply to computer use and network administration.
  2. Describe procedures to ensure the proper licensing of a client-server operating system and applications.
  3. Identify ethical behavior.

Preparing for Industry Certification

  1. Describe the process and requirements for obtaining industry certifications related to the Computer Network Software Operations, Advanced course.
  2. Identify testing skills/strategies for a certification examination.
  3. Demonstrate ability to successfully complete selected practice examinations (i.e., practice questions similar to those on certification exams).
  4. Successfully complete an industry certification examination representative of skills learned in this course (e.g., MCP, IC3, NOCTI).

Developing Employability Skills

  1. Update résumé.
  2. Update a professional portfolio that contains representative samples of student work.
  3. Identify potential employment barriers for nontraditional groups and ways to overcome these barriers.