Identification should include
- failing to send EMS when requested
- failing to provide the EMD service as trained and certified
- making a subjective judgment of the caller's credibility
- making a subjective judgment of the validity of the caller’s chief complaint
- displaying an argumentative/combative attitude
- allowing prejudices/biases to affect objective decision-making
- providing medical instruction without using the local medically-approved Guidecards
- failing to provide the EMD with proper training or certification
- failing to maintain EMD certification.
Process/Skill Questions:
- What are the requirements to maintain your EMD certification in Virginia?